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10 Best Mitel Phone System in 2020

The main reason to go for the Mitel phone system is that you can get all the necessary PBX features staying within your budget. Moreover, the system is very flexible to use in any industry. That is the reason professionals are choosing this phone system over many others.

When your business is growing, you should also consider an IP PBX phone system. It is because VoIP calls will save you a lot of money per month. However, it is okay to have an analog phone line at the beginning. But design the system in a way that you can easily transform the system into a digital one.

Review of Top 10 Mitel Phone System in 2020

We are reviewing Mitel phones but we also recommend you to check out NEC phone systems and Avaya phone systems. With all available options at your hand, you will be able to choose the best solution for your office.

1. Mitel Superset 4025 Phone

Getting the best multi-line phone system for small businesses and the Mitel Superset 4025 as the end-user device will set you up. This is a renewed device but works like brand new and you should consider this if you have a low budget. We know how businesses struggle in their early stage and that is why we chose this phone.

Mitel Superset 4025 - Digital Phone - Dark...
1 Reviews
Mitel Superset 4025 - Digital Phone - Dark...
  • This Certified Refurbished product is tested and certified to look and work like new. The...
  • Purchase is for one phone

The Superset 4025 is perfectly capable of supporting continuously changing setup with its flexible features. You can customize the phone as you need as it has 14 programmable buttons with LED indicators. So, assign the buttons at your fingertips with the frequently used functions and efficiently handle calls.

The backlit display can only show 20 characters but you won’t need more than that to view the caller ID and set the functions. It is a speakerphone and has half-duplex features so that you can have hands-free operability. With its super key programming, you can enjoy the benefits of a PBX phone system.

Key Features

  • This phone supports Automatic Call Distribution Agent or ACD and has supervisor functionality for smooth operation.
  • With a clear viewing display and off-hook call announcement, you can identify the caller from a distance.
  • It has firmware download capability which will keep the device software always updated ensuring fast operation.
  • Right under the display, there are 3 context-sensitive soft keys so that you can program the features according to your needs.
  • The phone has a dedicated message-waiting indicator along with call hold, call transfer, conferencing, wall-mounting, and speed dialing features.

Buy at Amazon

2. Mitel 8528 Phone

This is one of the best Mitel phone system that won’t cost you much and you can spend your money on some other parts of your business. One little issue is that it is a refurbished phone but you won’t have to worry about anything because it is certified. As a result, you will be getting a good working condition phone for a very little price.

MITEL 8528 Phone (NA) ~ Part# 50006122 (Certified...
1 Reviews
MITEL 8528 Phone (NA) ~ Part# 50006122 (Certified...
  • This Certified Refurbished product is tested and certified to look and work like new. The...
  • IP Phones

The phone comes with 10 hard function keys and 16 programmable keys. The placement of those keys are important and you will see that Mitel 8528 phone have those programmable key in the middle. On other phones from different manufacturers, you will see those on the right side.

Both are right and we think you should consider the one that you feel comfortable with. On the other hand, this phone has some advanced features like UCX and MiCollab Client which are used in a desktop. Overall, this is a perfect phone for the PBX phone system of a small or mid-sized business.

Key Features

  • This phone is capable of handling dual connections which includes DECT 6.0 for wireless sets and WLAN for different devices.
  • With a clear viewing display and off-hook call announcement, you can identify the caller from a distance.
  • For hands-free operation, it will support you with on-hook dialing, built-in half-duplex speaker, and microphone.
  • Right under the display, there are 16 programmable keys that you can set for speed dials or different functions.
  • The phone has a dedicated message-waiting indicator along with call hold, call transfer, conferencing, wall-mounting, and speed dialing features.

Buy at Amazon

3. Mitel 9132-025-200 Superset 4025

As the word in the model, this is truly a superset with a lot of useful features and necessary functionalities. We like the intelligent button placement of this phone along with the overall design. Also, you will feel more comfortable because of the large backlit display.

Mitel 9132-025-200 Superset 4025 Dark Gray Phone...
  • 10 fixed-function keys
  • 20-character display (non-back lit)
  • 14 personal keys with built-in status indicators

Though the phone has 14 programmable keys with dedicated LED indicators, you can add additional modules. This model is perfectly compatible with PKM 12 and PKM 48 modules. As a result, you will be able to manage more contacts as your business grow and won’t have to spend any extra money by buying more phone sets.

 Moreover, it has all the features and capability of handling calls even if you install it on a PBX phone system. It means that small businesses with one or two lines can use this phone as well as mid-sized businesses with PBX system can consider this one. Its wall-mountable option and tilting base feature will allow you to place it in a comfortable position.

Key Features

  • This phone has a backlit display that can show 20 characters at the same time and on the top right part has an LED message indicator.
  • With a clear viewing display and off-hook call announcement, you can identify the caller from a distance.
  • The phone is capable of supporting headsets with its headphone jack and hands-free operation with half-duplex speakerphone.
  • Right under the display, there are 3 context-sensitive soft keys so that you can program the features according to your needs.
  • The phone has a dedicated message-waiting indicator along with call hold, call transfer, conferencing, wall-mounting, and speed dialing features.

Buy at Amazon

4. Mitel 5324 IP System Telephone

The Mitel 5324 ip phone series is a powerful phone for any IP PBX phone system. It is because the phone is compatible with unified communications support. We are preferring this model more than the previous one or the ones before because it has a very large backlit display for faster and easier operability.

Moreover, it consumes less power than other phones with similar functionalities. You might be thinking that these phones are already low power consuming devices. So, how this one can make a difference, right? Well, think about thousands of phones of this exact model operating at the same time and thousands of calls are being placed every minute. Now, the value won’t seem so small and this phone can truly make a difference.

On the other hand, it features true hands-free operation because previous phones are offering half-duplex speakerphones. Those half-duplex ones are not capable of supporting both parties to talk at the same time and have a both-way conversation. So, that is important to have a clear-understanding conversation and you can have that buying this wonderful phone.

Key Features

  • This phone has a backlit display that can show 20 characters with graphics, contrast control, and auto-dimming for your convenience.
  • For enjoying features that need an internet connection, this phone is compatible with IP phone applications.
  • The phone is capable of supporting headsets with its headphone jack and hands-free operation with Full-duplex speakerphone.
  • Right under the display, there are 3 context-sensitive soft keys so that you can program the features according to your needs.
  • You can add a lot of peripherals like programmable key modules, conference units, and line interface modules to take full advantage of an IP phone.

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5. Mitel 8568 Phone

If you think that Mitel 8568 telephone won’t help you with the display as it can not show more than 16 characters per line, you are wrong. it is because there are 6 lines on the display which makes it huge for easy and quick view and sees a lot of information at the same time. Moreover, you will see that there are 8 soft keys on both sides of the menu.

MITEL 8568 Phone (NA) ~ Part# 50006123 (Renewed)
  • This Certified Refurbished product is tested and certified to look and work like new. The...
  • Mitel
  • MiVoice 8568

Those softkeys are very helpful in a way that you won’t have to scroll for options that much like other phones. So, setting the preferences and enabling the features through the menu has never been so easier and faster before. Also, this phone is friendly to hands-free operations with its built-in headphone jack and speakerphone.

Setting up your office with this phone and a compatible office phone system, you will be enjoying all the features an office needs to run the business. With features like speed dialing, emergency calls, intercom calls between desksets, and more, managers like yourself won’t feel any pressure even if you get almost a hundred calls a day. So, it won’t be much to call this one of the best Mitel phone system on the list.

Key Features

  • The phone comes with a huge display that has 6 lines and 16 characters with the support of backlit and context-sensitive softkeys.
  • It has programmable keys that are capable of supporting multiple functions with LED indicators which is expandable with additional key modules.
  • Moreover, you will be getting other common features with 10 fixed keys for functions like mute, speaker, hold, transfer, etc.
  • For completely hands-free operation, it will give you the option for connecting headphones or a speaker for talking from a distance.
  • This phone is highly customizable with a lot of function keys and its compatibility with other modules.

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6. Mitel 5320 IP Phone

The first thing that will attract you to this phone is its huge display that is necessary for using HTML applications. It has fewer buttons and more screens so that you can see a lot of things at the same time and take quick action according to it. Those applications are customized and optimized for office use and increase your productivity.

Mitel 5320 IP Phone
5 Reviews
Mitel 5320 IP Phone
  • Part of the new-generation desktop family, the Mitel ® 5320 Phone demonstrates Mitel's...

With the other 12 fixed keys for different functions, you will feel like using a regular phone but with more features. There are also programmable keys so that you can have one-touch actions. There is no place for manual labeling as you can do that with the application and the labels will be shown on the screen.

For large scale communication, the Mitel 5320 IP phone is a cost-effective and energy-efficient solution. Also, you will be able to integrate other communication tools which will increase your productivity. All of those features do not usually come cheap but you will find that the listed one here doesn’t cost much.

Key Features

  • The phone comes with a huge graphic display with a resolution of 160 x 320 pixels and digital labeling system.
  • It has 8 programmable keys that are capable of supporting multiple functions with LED indicators which is expandable with additional key modules.
  • Moreover, you will be getting other common features with 12 fixed keys for functions like mute, speaker, hold, transfer, etc.
  • For versatile usability, it has MiNET and SIP protocols with 2 10MB and 100MB switched Ethernet ports.
  • You can use this phone even when the power is out as it is compatible with power over Ethernet function.

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7. Mitel MiVoice 6930 IP Phone

Are you considering to buy a Mitel VoIP phone? We recommend you to check out the MiVoice 6930 as it has all the functionalities that an office needs for its day to day operation. Also, the phone looks very stylish with a modern design and brilliant button placement.

Mitel MiVoice 6930 IP Phone (50006769)
  • 4.3” (480x272 pixel) color display , Bluetooth 4.1
  • MobileLink mobile device integration , Mobile phone charging point
  • Voice optimized handset , Support for optional Cordless voice optimized handset

Apart from the looks, you can expect great audio quality with Hi-Q audio technology and clear speakerphone. As a result, you won’t have a problem hearing your clients and your clients will hear you clearly as well. This is very important for businesses because misunderstanding can lead to terrible mistakes and a lot of money will be wasted in the process.

So, spend a little bit extra on the things that will prevent you from making such mistakes and hampering the reputation of the company. After all, growing a business can be easy with a good reputation in the industry. Buying this phone will increase your productivity and management skills overnight.

Key Features

  • This phone has a high resolution 4.3″ display with 480×272 pixels and it is a color display that is unique comparing others.
  • It is compatible with the Bluetooth version 4.1 so that you can use the latest wireless headphones for hands-free operation.
  • The phone comes with a maximum of 72 virtual programmable keys and a total of 13 context-sensitive soft keys.
  • You can connect your smartphone with this deskset and take calls on your phone without any interruption.
  • The full phone system is highly customizable and you can set some important features at your fingertips for quick actions.

Buy at Amazon

8. Mitel 5330e IP Phone

We researched a lot and found that this is the phone that you can get without spending much and still be able to get all the benefits of an IP phone system. IP PBX has a huge initial cost and we are trying to present phones that would reduce the cost.

Sale
Mitel 5330e IP Phone (50006476)
7 Reviews
Mitel 5330e IP Phone (50006476)
  • Large back-lit graphics display (160x320) with auto dimming
  • Twenty-four programmable, multi-functional, self-labeling keys - provided in 3 pages with 8 keys...
  • Twelve fixed function keys - hold, settings, message, speaker, mute, transfer/conference, redial,...

With a large display and built-in Gigabit Ethernet support, this phone is compatible with almost all functionalities of an IP PBX phone system. Unlike many other models, this has a circuit designed to consume less power and work in high efficiency. Less power consumption will save you some money on the monthly utility bill.

Moreover, Mitel 5330e IP phone has not only high audio quality but also a full-duplex speakerphone. As a result, there will be no confusion while you have a conversation with your clients. For better operability, it has a better menu navigating features with easy to understand user interface.

Key Features

  • The phone comes with a huge graphic display with a resolution of 160 x 320 pixels and digital labeling system.
  • It has 24 programmable virtual keys where it has 3 pages and each page has 8 keys for more customizing options.
  • Moreover, you will be getting high call quality with wideband support and a full-duplex speakerphone.
  • Also, the phone comes with all other common features that you can use with its 12 fixed keys.
  • With Mitel applications and HTML desktop toolkit, you can increase your productivity and support more users at the same time.

Buy at Amazon

9. Mitel 5312 IP Phone

Among all Mitel office phones, we think this one is the most practical one with the solid build quality and reliable performance. The display may look small but it supports 2 lines and 20 characters per line. So, you will be able to see all necessary information including long caller IDs without any problem.

Mitel 5312 IP Phone (50005847)
3 Reviews
Mitel 5312 IP Phone (50005847)
  • Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming
  • Twelve programmable multi-function keys with dual-color LED indicators (for speed dialing, line...
  • Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel

Scrolling through the menu and setting your preferred options is not that hard too. With a little bit of training or going through the manual will set you up with the phone in no time. We talked with some users and professionals and we heard great things about this phone.

Moreover, the phone is capable of connecting your desktop to the network via its Ethernet port and web-based application portal. This is normal for an IP phone and you will be able to get more features using the applications of Mitel.

Key Features

  • With contrast control, auto-dimming, and backlit, you can rely on the display under any lighting condition.
  • In the middle, it has 12 programmable keys that you can set to use for multiple functionalities.
  • Those programmable keys come with two LED indicators where one is for line appearance and another is for speed dialing.
  • Apart from those buttons, there are 8 fixed function keys for call hold, menu option, messages, and other features.
  • Using a headset or its full-duplex speakerphone, you can talk with your hands being free and do other important things.

Buy at Amazon

10. Mitel MiVoice 6940 IP Phone

This is the last phone on our 10 best Mitel phone system but doesn’t underestimate this one as you will be getting some unique features with this phone. This is the most gorgeous and premium phone on the list too.

Mitel MiVoice 6940 IP Phone (50006770) w/Wireless...
1 Reviews
Mitel MiVoice 6940 IP Phone (50006770) w/Wireless...
  • EASY READING AND INTERACTION
  • FROM THE CAR TO THE OFFICE AND BACK AGAIN
  • HIGHLY CUSTOMIZABLE

The phone has a sleek and modern looking display with high resolution which will match your office decoration. We are sure that your clients will be impressed by seeing the phone on your receptionist’s desk.

Mitel 6940 phone is not like other traditional IP phones and it is not a smartphone. So, you can call this a hybrid with intelligent software, features, and applications. It is compatible with other peripherals that will increase your productivity and support a lot of callers at once. If you have the required budget, you must buy this one for growing your business like a royal.

Key Features

  • The 7” large display comes with a resolution of 800×480 pixels and it is a touchscreen LCD screen.
  • You won’t need the programmable buttons as you can do everything by touching the display which will reduce operating time.
  • The user interface of this phone is intuitive and anyone without any prior training can operate this phone like an expert.
  • It has 2 built-in Gigabit ports and Bluetooth 4.1 technology so that you can connect almost any device you want to the phone.
  • Although you can use a wireless headset, it also has a full-duplex speakerphone for total hands-free operation.

Buy at Amazon

Valuable Information About Multi-line Phone Systems

We all know that only businesses consider having a multi-line phone system. With a single line phone system and a large client base, most of your callers will hear the line is busy. This is not good for business.

So, we think that even small businesses should have at least a 2-line phone system. But not all small businesses need such a setup. If you think that your business requires to serve many clients at the same time, you should take at least two lines even if it is not that big right now.

PBX phone systems are perfect to support such scenarios and we researched and found that Mitel PBX is one of the best choices. However, you can also check out Cisco phone systems for small businesses.

But don’t rush to any decision because the very first thing to think about is the requirement. What it means is that you need to estimate how many clients you need to serve in a day or how many clients at the same time.

It is true that some callers will still find your line busy but our goal here is to satisfy most of them. So, try not to increase your monthly expenses by adding unnecessary lines or phone systems. We recommend you to check out the Panasonic phone systems. which will give you different options for different setups.

Final Recommendation

After reading the reviews of 10 best Mitel phone system, we believe you have found the one you are looking for. But we can help you if you are still confused about which one to select.

Check out the price and reviews of the Mitel MiVoice 6930 IP Phone which would fit perfectly for your IP PBX phone system. Otherwise, you can look for the Mitel 8568 Phone that will support you reliably and help you expand the phone network inside the office as your business grows.

Last update on 2020-05-28 / Affiliate links / Images from Amazon Product Advertising API

About the author

Reset Tips

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## Hobby or you can say bad habit, invest into calculated risk. #Ronyjahid

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