The main reason to go for the Mitel phone system is that you can get all the necessary PBX features while staying within your budget. Moreover, the system is very flexible to use in any industry. That is the reason professionals are choosing this phone system over many others.
When your business is growing, you should also consider an IP PBX phone system. It is because VoIP calls will save you a lot of money per month. However, it is okay to have an analog phone line at the beginning. But design the system in a way that you can easily transform the system into a digital one.
Review of Top 10 Mitel Phone System in 2023
We are reviewing Mitel phones, but we also recommend you check out NEC and Avaya phone systems. With all available options at your hand, you will be able to choose the best solution for your office.
1. Mitel Superset 4025 Phone
Getting the best multi-line phone system for small businesses and the Mitel Superset 4025 as the end-user device will set you up. This is a renewed device but works like brand new, and you should consider this if you have a low budget. We know how businesses struggle in their early stage, and that is why we chose this phone.
Key Features
- This phone supports Automatic Call Distribution Agent or ACD and has supervisor functionality for smooth operation.
- With a clear viewing display and an off-hook call announcement, you can identify the caller from a distance.
- It has firmware download capability, which will keep the device software always updated, ensuring fast operation.
- Right under the display, there are 3 context-sensitive soft keys so that you can program the features according to your needs.
- The phone has a dedicated message-waiting indicator along with call hold, call transfer, conferencing, wall-mounting, and speed dialing features.
The Superset 4025 can perfectly support a continuously changing setup with its flexible features. You can customize the phone as you need as it has 14 programmable buttons with LED indicators.
So, assign the buttons at your fingertips with the frequently used functions and efficiently handle calls.
The backlit display can only show 20 characters, but you won’t need more than that to view the caller ID and set the functions. It is a speakerphone and has half-duplex features so that you can have hands-free operability. With its super key programming, you can enjoy the benefits of a PBX phone system.
2. Mitel 8528 Phone
This is one of the best Mitel phone systems that won’t cost you much, and you can spend your money on some other parts of your business.
One little issue is that it is a refurbished phone, but you won’t have to worry about anything because it is certified. As a result, you will be getting a good working condition phone for a very small price.
Key Features
- This phone can handle dual connections, which include DECT 6.0 for wireless sets and WLAN for different devices.
- With a clear viewing display and an off-hook call announcement, you can identify the caller from a distance.
- It will support you with on-hook dialing, a built-in half-duplex speaker, and a microphone for hands-free operation.
- There are 16 programmable keys under the display that you can set for speed dials or different functions.
- The phone has a dedicated message-waiting indicator along with call hold, call transfer, conferencing, wall-mounting, and speed dialing features.
The phone comes with 10 hard function keys and 16 programmable keys. The placement of those keys is important, and you will see that Mitel 8528 phone has those programmable keys in the middle. You will see those on the right side on other phones from different manufacturers.
Both are right, and we think you should consider the one that you feel comfortable with. On the other hand, this phone has some advanced features like UCX and MiCollab Client, which are used on a desktop. Overall, this is a perfect phone for the PBX phone system of a small or mid-sized business.
3. Mitel 9132-025-200 Superset 4025
As the word in the model, this is truly a superset with a lot of valuable features and necessary functionalities.
We like this phone’s intelligent button placement and the overall design. Also, you will feel more comfortable because of the large backlit display.
Key Features
- This phone has a backlit display that can show 20 characters at the same time, and the top right part has an LED message indicator.
- With a clear viewing display and an off-hook call announcement, you can identify the caller from a distance.
- The phone is capable of supporting headsets with its headphone jack and hands-free operation with a half-duplex speakerphone.
- Right under the display, there are 3 context-sensitive soft keys so that you can program the features according to your needs.
- The phone has a dedicated message-waiting indicator along with call hold, call transfer, conferencing, wall-mounting, and speed dialing features.
Though the phone has 14 programmable keys with dedicated LED indicators, you can add additional modules. This model is perfectly compatible with PKM 12 and PKM 48 modules. As a result, you will be able to manage more contacts as your business grow and won’t have to spend any extra money by buying more phone sets.
Moreover, it has all the features and capability of handling calls even if you install it on a PBX phone system. It means that small businesses with one or two lines can use this phone as well as mid-sized businesses with PBX systems can consider this one. Its wall-mountable option and tilting base feature will allow you to place it in a comfortable position.
4. Mitel 5324 IP System Telephone
The Mitel 5324 IP phone series, is a powerful phone for any IP PBX phone system. It is because the phone is compatible with unified communications support.
We prefer this model more than the previous one or the ones before because it has a very large backlit display for faster and easier operability.
Key Features
- This phone has a backlit display that can show 20 characters with graphics, contrast control, and auto-dimming for your convenience.
- For enjoying features that need an internet connection, this phone is compatible with IP phone applications.
- The phone is capable of supporting headsets with its headphone jack and hands-free operation with a Full-duplex speakerphone.
- Right under the display, there are 3 context-sensitive soft keys so that you can program the features according to your needs.
- You can add a lot of peripherals like programmable key modules, conference units, and line interface modules to take full advantage of an IP phone.
Moreover, it consumes less power than other phones with similar functionalities. You might be thinking that these phones are already low-power consuming devices.
So, how can this one make a difference, right? Think about thousands of phones of this exact model operating simultaneously, and thousands of calls are being placed every minute. Now, the value won’t seem so small, and this phone can truly make a difference.
On the other hand, it features true hands-free operation because previous phones are offering half-duplex speakerphones. Those half-duplex ones are not capable of supporting both parties to talk at the same time and have a both-way conversation. So, that is important to have a clear-understanding conversation, and you can have that by buying this wonderful phone.
5. Mitel 8568 Phone
If you think that Mitel 8568 telephone won’t help you with the display as it can not show more than 16 characters per line, you are wrong. It is because there are 6 lines on the display, which makes it huge for easy and quick view and seeing a lot of information at the same time. Moreover, you will see that there are 8 soft keys on both sides of the menu.
Key Features
- The phone comes with a huge display that has 6 lines and 16 characters with the support of backlit and context-sensitive softkeys.
- It has programmable keys that are capable of supporting multiple functions with LED indicators which are expandable with additional key modules.
- Moreover, you will be getting other common features with 10 fixed keys for functions like mute, speaker, hold, transfer, etc.
- For completely hands-free operation, it will give you the option of connecting headphones or a speaker for talking from a distance.
- This phone is highly customizable with a lot of function keys and compatibility with other modules.
Those softkeys are very helpful in a way that you won’t have to scroll for options that much like other phones. So, setting the preferences and enabling the features through the menu has never been so easier and faster before.
Also, this phone is friendly for hands-free operations with its built-in headphone jack and speakerphone.
Setting up your office with this phone and a compatible office phone system, you will enjoy all the features an office needs to run the business.
With features like speed dialing, emergency calls, intercom calls between desk sets, and more, managers like yourself won’t feel any pressure even if you get almost a hundred calls a day. So, it won’t be much to call this one of the best Mitel phone system on the list.
6. Mitel 5320 IP Phone
The first thing that will attract you to this phone is its huge display, which is necessary for using HTML applications.
It has fewer buttons and more screens so that you can see many things simultaneously and take quick action according to it. Those applications are customized and optimized for office use and increase your productivity.
Key Features
- The phone comes with a huge graphic display with 160 x 320 pixels and a digital labeling system.
- It has 8 programmable keys that are capable of supporting multiple functions with LED indicators which are expandable with additional key modules.
- Moreover, you will be getting other common features with 12 fixed keys for functions like mute, speaker, hold, transfer, etc.
- It has MiNET and SIP protocols with 2 10MB, and 100MB switched Ethernet ports for versatile usability.
- You can use this phone even when the power is out as it is compatible with the power over Ethernet function.
With the other 12 fixed keys for different functions, you will feel like using a regular phone but with more features. There are also programmable keys so that you can have one-touch actions. There is no place for manual labeling, as you can do that with the application, and the labels will be shown on the screen.
The Mitel 5320 IP phone is a cost-effective and energy-efficient solution for large-scale communication. Also, you will be able to integrate other communication tools, which will increase your productivity. All of those features do not usually come cheap, but you will find that the listed one here doesn’t cost much.
7. Mitel MiVoice 6930 IP Phone
Are you considering buying a Mitel VoIP phone? We recommend you to check out the MiVoice 6930 as it has all the functionalities that an office needs for its day-to-day operation. Also, the phone looks very stylish with a modern design and brilliant button placement.
Key Features
- This phone has a high resolution 4.3″ display with 480×272 pixels, and it is a color display that is unique comparing others.
- It is compatible with Bluetooth version 4.1 so that you can use the latest wireless headphones for hands-free operation.
- The phone comes with a maximum of 72 virtual programmable keys and a total of 13 context-sensitive soft keys.
- You can connect your smartphone with this desk set and take calls on your phone without any interruption.
- The full phone system is highly customizable, and you can set some important features at your fingertips for quick actions.
Apart from the looks, you can expect great audio quality with Hi-Q audio technology and a clear speakerphone. As a result, you won’t have a problem hearing your clients, and your clients will hear you clearly as well.
This is very important for businesses because misunderstanding can lead to mistakes, and a lot of money will be wasted.
So, spend a little bit extra on the things that will prevent you from making such mistakes and hampering the reputation of the company.
After all, growing a business can be easy with a good reputation in the industry. Buying this phone will increase your productivity and management skills overnight.
8. Mitel 5330e IP Phone
We researched a lot and found that this is the phone that you can get without spending much and still be able to get all the benefits of an IP phone system. IP PBX has a huge initial cost, and we are trying to present phones that would reduce the cost.
Key Features
- The phone comes with a huge graphic display with a resolution of 160 x 320 pixels and a digital labeling system.
- It has 24 programmable virtual keys with 3 pages, and each page has 8 keys for more customizing options.
- Moreover, you will be getting high call quality with wideband support and a full-duplex speakerphone.
- Also, the phone comes with all other common features that you can use with its 12 fixed keys.
- With Mitel applications and HTML desktop toolkit, you can increase your productivity and support more users at the same time.
With a large display and built-in Gigabit Ethernet support, this phone is compatible with almost all functionalities of an IP PBX phone system.
Unlike many other models, this has a circuit designed to consume less power and work with high efficiency. Less power consumption will save you some money on the monthly utility bill.
Moreover, the Mitel 5330e IP phone has not only high audio quality but also a full-duplex speakerphone. As a result, there will be no confusion while you have a conversation with your clients. For better operability, it has better menu navigating features with easy to understanding user interface.
9. Mitel 5312 IP Phone
Among all Mitel office phones, we think this one is the most practical one with the solid build quality and reliable performance. The display may look small, but it supports 2 lines and 20 characters per line. So, you will be able to see all necessary information, including long caller IDs, without any problem.
Key Features
- With contrast control, auto-dimming, and backlit, you can rely on the display under any lighting condition.
- It has 12 programmable keys that you can set to use for multiple functionalities in the middle.
- Those programmable keys come with two LED indicators, one for line appearance and another for speed dialing.
- Apart from those buttons, there are 8 fixed function keys for call hold, menu option, messages, and other features.
- Using a headset or its full-duplex speakerphone, you can talk with your hands being free and do other important things.
Scrolling through the menu and setting your preferred options is not that hard. A little bit of training or going through the manual will set you up with the phone. We talked with some users and professionals, and we heard great things about this phone.
Moreover, the phone can connect your desktop to the network via its Ethernet port and web-based application portal. This is normal for an IP phone, and you will be able to get more features using the applications of Mitel.
10. Mitel MiVoice 6940 IP Phone
This is the last phone on our 10 best Mitel phone system but doesn’t underestimate this one as you will be getting some unique features with this phone. This is the most gorgeous and premium phone on the list too.
Key Features
- The 7″ large display comes with a resolution of 800×480 pixels, and it is a touchscreen LCD screen.
- You won’t need the programmable buttons as you can do everything by touching the display, which will reduce operating time.
- The user interface of this phone is intuitive, and anyone without any prior training can operate this phone like an expert.
- It has 2 built-in Gigabit ports and Bluetooth 4.1 technology so that you can connect almost any device you want to the phone.
- Although you can use a wireless headset, it also has a full-duplex speakerphone for total hands-free operation.
The phone has a sleek and modern-looking display with high resolution, which will match your office decoration. We are sure that your clients will be impressed by seeing the phone on your receptionist’s desk.
Mitel 6940 phone is not like other traditional IP phones, and it is not a smartphone. So, you can call this a hybrid with intelligent software, features, and applications.
It is compatible with other peripherals that will increase your productivity and support a lot of callers at once. If you have the required budget, you must buy this one for growing your business like a royal.
Valuable Information About Multi-line Phone Systems
We all know that only businesses consider having a multi-line phone system. With a single-line phone system and a large client base, most of your callers will hear the line is busy. This is not good for business.
So, we think that even small businesses should have at least a 2-line phone system. But not all small businesses need such a setup. If you think that your business requires serving many clients simultaneously, you should take at least two lines, even if it is not that big right now.
PBX phone systems are perfect for supporting such scenarios, and we researched and found that Mitel PBX is one of the best choices. However, you can also check out Cisco phone systems for small businesses.
But don’t rush to any decision because the very first thing to think about is the requirement. What it means is that you need to estimate how many clients you need to serve in a day or how many clients at the same time.
Indeed, some callers will still find your line busy, but our goal is to satisfy most of them. So, try not to increase your monthly expenses by adding unnecessary lines or phone systems. We recommend you check out the Panasonic phone systems, which will give you different options for different setups.
Final Verdict
After reading the reviews of the 10 best Mitel phone system, we believe you have found the one you are looking for. But we can help you if you are still confused about which one to select.
Check out the price and reviews of the Mitel MiVoice 6930 IP Phone, which would fit perfectly for your IP PBX phone system. Otherwise, you can look for the Mitel 8568 Phone that will support you reliably and help you expand the phone network inside the office as your business grows.
