We know that the ShoreTel was acquired by the mighty Mitel, but that didn’t change our love for the ShoreTel phones. That is why we are here to review 10 of the chosen phones for your ShoreTel phone system.
You should also consider a ShoreTel conference phone for your meeting room. With this complete setup, you will have nothing to worry about anything in the communications department. Here, we have listed low-price but high-end refurbished phones so that small businesses can survive the competition.
10 Best ShoreTel phone systems 2023
1. ShoreTel ShorePhone 212k IP Phone
ShorePhone 212k is a great ShoreTel communicator for small businesses or retail shops. This phone is trendy for its design and looks.
We think almost all ShoreTel phones are popular due to their user-friendly solutions, looks, features, and durability.
Key Features
- This is a 12-line phone with 12 self-labeling programmable buttons for supporting enough customers at once.
- It has two soft keys for menu navigation and eight hard keys, which allows taking action regarding common features quickly.
- The display is big enough with 8 lines and 13 characters for each line to show all the important info.
- The loudspeaker is full-duplex, which is an important feature for successful conferencing and hands-free conversation.
- The phone has a headphone jack so that you can talk using a headset, maintaining the necessary privacy.
The handset speaker and the loudspeaker of this phone have premium build quality. As a result, you get clear audio which will help you hear your clients properly.
Also, the full-duplex feature of the speaker will allow hands-free conversation, and both parties can talk at the same time as you are talking in person.
Another essential feature is the conferencing capability of the phone, and this phone is capable of 6-way conferencing. For this reason, you won’t have to buy additional or specialized conference phones if you own a small or mid-sized business.
Moreover, this phone can be powered over Ethernet. So, ensure power backup at the phone switching box, and the whole phone system will be active even if there is a power outage.
2. ShoreTel 230G Phone System
This is a phone for professionals and businessmen who want less hassle and better client management. Talking about better management, we think you will love to check out the Avaya phone system.
Key Features
- The display of this phone has 120 x 35 pixels that can show a maximum of 5 lines and 24 characters in each line.
- This phone can handle 3 lines at the same time, and it comes with dedicated line indicators.
- It has 4 soft keys for a quick menu setting and 8 fixed function keys that will help you enable a feature swiftly.
- With the allowance of using a headset, you will be able to converse, maintaining the privacy and hands-free operation along with the loudspeaker.
- The ShoreTel 230g has a built-in 10/100/1000 Gigabit Ethernet switch, allowing you to connect a desktop PC for using softphones.
It is not that we are underestimating one brand over the other. Instead, we are showing more options so that you can get the most customized and effective phone system for your business.
This phone also offers a full-duplex speakerphone, and you know how important it is for hands-free operation.
For a half-duplex speakerphone, you will have to talk like you are talking through a walkie-talkie. That would be a frustrating experience during a meeting.
You can power this device in two ways where the external power adapter is sold separately. You can power it up over the Ethernet, and it is a better option for situations like a power outage. The local power-providing option can fail you during a blackout which is not acceptable during an important call in progress.
3. Shoretel IP 480 Phone System
The ShoreTel phone system is very reputed and popular among business persons. For the phone system, you can consider the Shoretel ip480g Phone.
With this phone’s large display and efficient call management capability, your business will grow for sure. The phone is renewed and works almost like a brand new one.
Key Features
- The display is capable of showing 8 lines with its 297 x 160 pixels and allows clear and low-light view with backlit.
- You can use a headset for talking privately, and the feature has a dedicated LED indicator so that you know its status.
- The full-duplex loudspeaker plays a role in conference calling and hands-free conversation.
- This phone will allow you to power it up over the Ethernet, and you won’t have to buy an additional power adapter.
- Other features include visual voicemail and an extended call history checking option which is important not to miss important calls or messages.
There are fixed function keys so that you can quickly mute the call, hold it, enable the headset, transfer the call to your colleague, or anything else. Those buttons are also necessary for conferencing, showing the phone directory, call history, and hearing the saved voicemails.
Moreover, it has a built-in 10/100 Ethernet switch so that you can connect your desktop PC to the network. As this is an IP phone, it has SIP protocol, and you can use a softphone to make VoIP calls. With this feature, you will save a lot of money from the monthly phone bill.
4. ShoreTel ShorePhone IP 230 Phone System
People across the industry know-how popular the ShoreTel IP230 is and why we consider it one of the best of all time.
We are on the mission of choosing the best phone system for your business, and that is why we continuously review other phone systems like Panasonic phone systems. Take a brief look at the reviews and decide which one suits the best for your business.
Key Features
- The display has 120 x 35 pixels that support 24 characters per line and 5 lines.
- This is a 3-line phone which will make sure that your clients do not see your business line busy all the time.
- With its dedicated volume controller, you can control the volume instantly, and it also has an LED indicator for waiting messages.
- The days of shouting to call your colleagues are over because it has the intercom call feature.
- This phone has a class 2 power over Ethernet feature, which will ensure that you are never offline because of a power outage.
This is almost like the previously reviewed ShoreTel 230 model but without the Gigabit switch. However, you will get an integrated 10/100 Ethernet switch which will still allow you to connect your desktop PC.
Not being able to take the benefit of VoIP calling is not acceptable, and that is why it has Ethernet ports.
The SIP protocol will allow you to use a software phone on your PC and save on your monthly voice bill. On the other hand, it has the commonly used fixed function keys that include call transfer, call hold, redialing, etc. In addition, you can have an intercom facility that we didn’t find in the previous models.
5. ShoreTel IP 485G Phone System
With 8 lines, all-rounder features, and an easy-to-read large display, we recommend this is one of the best multi-line phone systems for small business. On top of great features, it has a Gigabit Ethernet switch, giving you the ultimate VoIP call quality.
Key Features
- It has a high-quality color display with a resolution of 480 x 272 pixels, giving your desk a premium look.
- The ShoreTel ip480g has a built-in 10/100/1000 Gigabit Ethernet switch, allowing you to connect a desktop PC for using softphones.
- The full-duplex loudspeaker plays a role in conference calling and hands-free conversation.
- Other features include visual voicemail and an extended call history checking option which is important not to miss important calls or messages.
- This phone will allow you to power it up over the Ethernet, and you won’t have to buy an additional power adapter.
So, it should be convenient for your business with its PBX and IP phone features that are combined in one package. The 8 lines come with dedicated buttons and indicators so that you can take quick actions.
Also, there are fixed-function keys to support you in operating a lot of calls and managing efficiently. The phone’s design is done brilliantly, which places them in perfect positions, or in other words, they are at your fingertips.
As you have seen that this is an IP phone; it has SIP protocol for VoIP calling through softphones. Making calls and holding conferences over the internet is very cost-effective, and your investment in the phone will be recovered within a year.
6. Shoretel IP 480G Phone System
This refurbished and Grade-A certified phone is perfect for your ShoreTel phone system. The phone will dramatically reduce your initial setup cost, and you won’t have to compromise any feature.
Key Features
- It has a high-quality color display with a resolution of 297 x 160 pixels, giving your desk a premium look.
- Moreover, it has features that include visual voicemail and an extended call history checking option which is important not to miss important calls or messages.
- The ShoreTel ip480g has a built-in 10/100/1000 Gigabit Ethernet switch, allowing you to connect a desktop PC for using softphones.
- The phone has 8 buttons for 8 lines and other keys for menu navigation, volume control, hold, conference, mute, speakerphone, etc.
- With its G.711u/a, G.722, G.723, G.726, and G.729a voice codecs, you can be assured that the industry’s call quality will be the best.
That is a great win for you because you will be getting an IP phone system setup, spending the same amount as setting up a PBX phone system.
There is not much difference between this one and the previous one except the display quality.
We like almost all ShoreTel VoIP phones because they are reliable, and you can use the phones for 7 or 8 years without spending a penny on maintenance.
The Session Initiation Protocol or SIP-enabled phone like this one will allow you to install and make VoIP calls through your desktop computer.
Moreover, the ShoreTel softphone will set you up without much hassle. It has the necessary servers in the phone system for managing PBX landline phone calls and VoIP calls. As a result, you will only have to gather the budget only once, and you will be good to go even when you are planning for an upgrade.
7. ShoreTel IP Phone 230G
From the ShoreTel 230 manual, we learned a lot of things and came to know essential features.
Setting up those features will really help you manage a lot of calls and messages effortlessly. Now, how you can do those from the menu settings is a talk for another day.
Key Features
- The display of this phone is generic and capable of showing 24 characters in each line and 5 lines at once.
- There are 3 dedicated indicators for 3 lines and a message indicator so that you know what to do instantly.
- The fixed function keys are for one-click action on call hold, transfer, mute, loudspeaker, redial, intercom, etc.
- Like other models, this one also has a full-duplex speakerphone so that you can talk hands-free and converse fluently.
- Shoretel 230g phone will allow you to power it up over the Ethernet, and you won’t have to buy an additional power adapter.
Shoretel ip230g model here is capable of handling only 3 lines, but that will be enough for small businesses. If you think that you will have to have an upgrade soon or you own a mid-sized business, you should go for any of the previous two models. The call quality we tested and the reviews from real users are all positive because of the manufacturer’s effort.
They used the latest technologies to make this phone and made sure that you can reliably use this one for another 7 or 8 years. Also, they thought of uninterrupted calling and gave this phone the feature to power it up over the Ethernet.
So, you will never be offline, even when the power is out. However, feel free to check Cisco phone systems for small businesses as it will benefit you greatly.
8. ShoreTel 560 IP Phone System
If you are looking for a phone for your existing PBX phone system, you are in the right place. You might be thinking about why we recommend an IP phone for the PBX phone system. But considering this phone will support you when you plan to upgrade your phone system to an IP PBX system.
Key Features
- The phone has 6 dedicated LED indicators for 6 telephone lines and a message indicator so that you know what to do instantly.
- The full-duplex loudspeaker plays a role in conference calling and hands-free conversation.
- It has a headset jack with which you can have a conversation privately and talk about confidential information.
- Its 10/100 Ethernet switch will let you connect your desktop and use a softphone for VoIP calls.
- The fixed function keys are for one-click action on call hold, transfer, mute, loudspeaker, redial, intercom, etc.
The ShoreTel 560 will save the initial setup cost and the cost of changing the system for a better one. For small or medium businesses, 6 lines are enough, and that is why this will be a perfect choice for you.
For hands-free operation, the phone features a headphone jack and loudspeaker. Talking using the headset will give you the freedom of doing other tasks and having a private conversation. On the other hand, the loudspeaker has full-duplex technology so that both parties can talk and hear at the same time.
9. ShoreTel Shorephone IP 655
Among all ShoreTel phone system devices, anyone will love this model instantly for its big display and modern design.
The phone has fewer buttons than other models because it has a touchscreen display. For this reason, you won’t need any context-sensitive buttons to select the menu options and set your preferred settings.
Key Features
- The color backlit touchscreen comes with haptic feedback and a 640 x 480 pixels resolution.
- It has advanced microphone array technology and full-duplex speakerphones to ensure HD audio call quality.
- This is a 12-line phone which will make sure that you can use it in your existing PBX phone system.
- ShoreTel 665 has a built-in Gigabit Ethernet switch which will allow you to connect a desktop PC for using softphones.
- Other features include visual voicemail and an extended call history checking option which is important not to miss important calls or messages.
The ShoreTel IP655 phone is compatible with the ShoreTel conference phone system and can direct the calls to the conference room. If you are thinking about the fixed function keys for quick access to some features, this one has though there are no keys for that.
On top of the numeric keypad, there is a touch-sensitive panel. You can control the volume easily along with the mute, headset-enable, and redial options.
This phone is costly for a PBX phone system, but you can consider it if the budget range is flexible. The advantage will be beyond your imagination as your office will have a premium look, and you will not have to spend extra money while upgrading the existing phone system.
10. ShoreTel ShorePhone IP 230 Phone System
If you have not heard about the NEC phone system yet, you should check them out. It is because you will find a lot of similarities between the ShoreTel 230 phone and NEC phones. Keeping the pricing and features of both phones in mind will help you make a decision quickly.
Key Features
- With a resolution of 120 x 35 pixels, the display can support 24 characters per line and a total of 5 lines.
- This is a 3-line phone which will make sure that your clients do not see your business line busy all the time.
- With its dedicated volume controller, you can control the volume instantly, and it also has an LED indicator for waiting messages.
- Its 10/100 Ethernet switch will let you connect your desktop and use a softphone for VoIP calls.
- Shoretel 230 headset phone has a class 2 power over Ethernet feature, which will ensure that you are never offline because of a power outage.
The 230 and 230G are not that different except for the Ethernet capability. The 230G has a Gigabit Ethernet switch, and the 230 does not have that. But both are capable of connecting your PC to the network.
So, you will be able to make VoIP calls without having any problems and also enjoy the features of its PBX phone features. For example, you can add a maximum of 3 lines, take quick actions with the fixed function keys, and many more.
Final Verdict
That’s the end of the reviews on the phones that you can consider for your ShoreTel phone system. There are phones with different price ranges so that anyone can choose one according to their budget.
However, we like the ShoreTel Shorephone IP 655 because of its looks and features. This is the best phone on our list, and we are sure that this will suit your office decoration perfectly.
