fbpx
Reviews

10 Best ShoreTel Phone System 2020

We know that the ShoreTel is acquired by the mighty Mitel but that didn’t change our love for the ShoreTel phones. That is why we are here to review 10 of the chosen phones for your ShoreTel phone system.

You should also consider a ShoreTel conference phone for your meeting room. With this complete setup, you will have nothing to worry about anything in the communications department. Here, we have listed low-price but high-end refurbished phones so that small businesses can survive the competition.

10 Best ShoreTel phone system 2020

1. ShoreTel ShorePhone 212k IP Phone

ShorePhone 212k is a great ShoreTel communicator for small businesses or retail shops. This phone is very popular for its design and looks. We think almost all ShoreTel phones are popular due to their user-friendly solutions, looks, features, and durability.

ShoreTel ShorePhone 212k IP Phone (Certified...
1 Reviews
ShoreTel ShorePhone 212k IP Phone (Certified...
  • This Certified Refurbished product is tested and certified to look and work like new. The...
  • Comes standard PoE with Ethernet cable, optional local power sold separately.

The handset speaker and the loudspeaker of this phone have premium build quality. As a result, you get a clear audio which will help you hear your clients properly. Also, the full-duplex feature of the speaker will allow hands-free conversation and both parties can talk at the same time like you are talking in person.

Another important feature is the conferencing capability of the phone and this phone is capable of 6-way conferencing. For this reason, you won’t have to buy additional or specialized conference phones if you own a small or mid-sized business. Moreover, this phone can be powered over Ethernet. So, ensure power backup at the phone switching box and the whole phone system will be active even if there is a power outage.

Key Features

  • This is a 12-line phone with 12 self-labeling programmable buttons for supporting enough customers at once.
  • It has two soft keys for menu navigation and eight hard keys which allows taking action regarding common features quickly.
  • The display is big enough with 8 lines and 13 characters for each line to show all the important info.
  • The loudspeaker is full-duplex which is an important feature for successful conferencing and hands-free conversation.
  • The phone has a headphone jack so that you can talk using a headset maintaining the necessary privacy.

Buy at Amazon

2. ShoreTel 230G Phone System

This is a phone for professionals and businessmen who want less hassle and better client management. Talking about better management, we think you will love to check out the Avaya phone system. It is not that we are underestimating one brand over the other. Rather we are showing more options so that you can get the most customized and effective phone system for your business.

ShoreTel 230G Gigabit Color Silver (Renewed)
1 Reviews
ShoreTel 230G Gigabit Color Silver (Renewed)
  • This Certified Refurbished product is tested and certified to look and work like new. The...

This phone also offers a full-duplex speakerphone and you know how important it is for hands-free operation. For a half-duplex speakerphone, you will have to talk like you are talking through a walkie-talkie. That would be a frustrating experience during a meeting.

You can power this device in two ways where the external power adapter is sold separately. That is because you can power it up over the Ethernet and it is a better option for situations like a power outage. The local power providing option can fail you during a blackout which is not acceptable during an important call in progress.

Key Features

  • The display of this phone has 120 x 35 pixels which are capable of showing a maximum of 5 lines and 24 characters in each line.
  • This phone can handle 3 lines at the same time and it comes with dedicated line indicators.
  • It has 4 soft keys for a quick menu setting and 8 fixed function keys that will help you enable a feature swiftly.
  • With the allowance of using a headset, you will able to converse maintaining the privacy and hands-free operation along with the loudspeaker.
  • The ShoreTel 230g has a built-in 10/100/1000 Gigabit Ethernet switch which will allow you to connect a desktop PC for using softphones.

Buy at Amazon

3. Shoretel IP 480 Phone System

The ShoreTel phone system is very reputed and popular among business persons. For the phone system, you can consider the Shoretel ip480g Phone. With this phone’s large display and efficient call management capability, your business will grow for sure. The phone is a renewed one and works almost like a brand new one.

There are fixed function keys so that you can quickly mute the call, hold it, enable headset, transfer the call to your colleague, or anything else. Those buttons are also necessary for conferencing, showing the phone directory, call history, and hear the saved voicemails.

Moreover, it has a built-in 10/100 Ethernet switch which is why you can connect your desktop PC to the network. As this is an IP phone, it has SIP protocol and you can use a softphone to make VoIP calls. With this feature, you will be able to save a lot of money from the monthly phone bill.

Key Features

  • The display is capable of showing 8 lines with its 297 x 160 pixels and allows clear and low-light view with backlit.
  • You can use a headset for talking privately and the feature has a dedicated LED indicator so that you know its status.
  • The full-duplex loudspeaker plays a role in conference calling and hands-free conversation.
  • This phone will allow you to power it up over the Ethernet and you won’t have to buy an additional power adapter.
  • Other features include visual voicemail and extended call history checking option which is important not to miss important calls or messages.

Buy at Amazon

4. ShoreTel ShorePhone IP 230 Phone System

People across the industry knows how popular the ShoreTel IP230 is and why we consider it as one of the best of all time. We are on the mission of choosing the best phone system for your business and that is why we continuously review other phone systems like Panasonic phone systems. Take a brief look at the reviews and decide which one suits the best for your business.

ShoreTel ShorePhone IP 230 Phone (Renewed)
5 Reviews
ShoreTel ShorePhone IP 230 Phone (Renewed)
  • This Certified Refurbished product is tested and certified to look and work like new. The...
  • Ideal for the knowledge worker who relies on telephone communications, the IP 230 delivers a wealth...
  • 3 Lines, Integrated 10/100 Ethernet switch, Full duplex Speakerphone

This is almost like the previously reviewed ShoreTel 230 model but without the Gigabit switch. However, you will get an integrated 10/100 Ethernet switch which will still allow you to connect your desktop PC. Not being able to take the benefit of VoIP calling is not acceptable and that is why it has Ethernet ports.

The SIP protocol will allow you to use a software phone on your PC and save on monthly voice bill. On the other hand, it has the commonly used fixed function keys that include call transfer, call hold, redialing, and more. In addition, you can have an intercom facility that we didn’t find in the previous models.

Key Features

  • The display has 120 x 35 pixels which supports 24 characters per line and a total of 5 lines.
  • This is a 3-line phone which will make sure that your clients do not see your business line busy all the time.
  • You can control the volume instantly by its dedicated volume controller and it also has an LED indicator for waiting messages.
  • The days of shouting to call your colleagues is over because it has the intercom call feature.
  • This phone has a class 2 power over Ethernet feature which will ensure that you are never offline because of a power outage.

Buy at Amazon

5. ShoreTel IP 485G Phone System

With 8 lines, all-rounder features, and easy-to-read large display, we recommend this is one of the best multi-line phone systems for small business. On top of great features, it has Gigabit Ethernet switch which will give you the ultimate VoIP call quality. So, it should be convenient for your business with its PBX and IP phone features that are combined in one package.

The 8 lines come with dedicated buttons and indicators so that you can take quick actions. Also, there are fixed-function keys to support you in operating a lot of calls and managing efficiently. The phone’s design is done brilliantly which places them in perfect positions or in other words, they are at your fingertips.

As you have seen that this is an IP phone, it has SIP protocol for VoIP calling through softphones. Making calls and holding conferences over the internet is very cost-effective and your investment on the phone will be recovered within a year.

Key Features

  • It has a high-quality color display with a resolution of 480 x 272 pixels which will give your desk a premium look.
  • The ShoreTel ip480g has a built-in 10/100/1000 Gigabit Ethernet switch which will allow you to connect a desktop PC for using softphones.
  • The full-duplex loudspeaker plays a role in conference calling and hands-free conversation.
  • Other features include visual voicemail and extended call history checking option which is important not to miss important calls or messages.
  • This phone will allow you to power it up over the Ethernet and you won’t have to buy an additional power adapter.

Buy at Amazon

6. Shoretel IP 480G Phone System

This refurbished and Grade-A certified phone is perfect for your ShoreTel phone system. It is because the phone will reduce your initial setup cost dramatically and you won’t have to compromise any feature. That is a great win for you because you will be getting the setup of an IP phone system spending the same amount as setting up a PBX phone system.

Shoretel IP 480G Phone, Black
2 Reviews
Shoretel IP 480G Phone, Black
  • Benefits of purchasing a IP480g Phone include the following:

    • Lower total cost...

There is not much difference between this one and the previous one except the display quality. We like almost all ShoreTel VoIP phones because they are reliable and you can use the phones for 7 or 8 years without spending a penny for maintenance. The Session Initiation Protocol or SIP-enabled phone like this one will allow you to install and make VoIP calls through your desktop computer.

Moreover, the ShoreTel softphone will set you up without much hassle. For managing PBX landline phone calls and VoIP calls, it has the necessary servers in the phone system. As a result, you will only have to gather the budget only once and you will be good to go even when you are planning for an upgrade.

Key Features

  • It has a high-quality color display with a resolution of 297 x 160 pixels which will give your desk a premium look.
  • Moreover, it has features include visual voicemail and extended call history checking option which is important not to miss important calls or messages.
  • The ShoreTel ip480g has a built-in 10/100/1000 Gigabit Ethernet switch which will allow you to connect a desktop PC for using softphones.
  • The phone has 8 buttons for 8 lines and other keys for functions like menu navigation, volume control, hold, conference, mute, speakerphone, etc.
  • With its G.711u/a, G.722, G.723, G.726, and G.729a voice codecs, you can be assured that the call quality will be the best in the industry.

Buy at Amazon

7. ShoreTel IP Phone 230G

From the ShoreTel 230 manual, we learned a lot of things and came to know of important features. Setting up those features will really help you manage a lot of calls and messages effortlessly. Now, how you can do those from the menu settings is a talk for another day.

Sale
ShoreTel IP Phone 230G Black
6 Reviews
ShoreTel IP Phone 230G Black
  • 5 line x 24 character display (120x35 pixels)
  • 3 lines
  • 8 fixed feature keys - transfer, conference, hold, intercom, redial (history), voicemail, options,...

Shoretel ip230g model here is capable of handling only 3 lines but that will be enough for small businesses. If you think that you will have to have an upgrade soon or you own a mid-sized business, you should go for any of the previous two models. The call quality we tested and the reviews from real users are all positive because of the manufacturer’s effort.

They used the latest technologies to make this phone and made sure that you can reliably use this one for another 7 or 8 years. Also, they thought of uninterrupted calling and gave this phone the feature to power it up over the Ethernet. So, you will never be offline even when the power is out. However, feel free to check Cisco phone systems for small businesses as it will benefit you greatly.

Key Features

  • The display of this phone is generic that is capable of showing 24 characters in each line and 5 lines at once.
  • There are 3 dedicated indicators for 3 lines and a message indicator so that you know what to do instantly.
  • The fixed function keys are for one-click action on call hold, transfer, mute, loudspeaker, redial, intercom, etc.
  • Like other models, this one also has a full-duplex speakerphone so that you can talk hands-free and converse fluently.
  • Shoretel 230g phone will allow you to power it up over the Ethernet and you won’t have to buy an additional power adapter.

Buy at Amazon

8. ShoreTel 560 IP Phone System

If you are looking for a phone for your existing PBX phone system, you are in the right place. You might be thinking about why we are recommending an IP phone for the PBX phone system. But considering this phone will support you when you will plan to upgrade your phone system to an IP PBX system.

ShoreTel 560 IP Phone
4 Reviews
ShoreTel 560 IP Phone
  • 6 Lines
  • LED Line Status Indicators
  • Integrated 10/100 Ethernet Switch

The ShoreTel 560 will save not only the initial setup cost but also the cost of changing the system for a better one. For small or medium businesses, 6 lines are enough and that is why this will be a perfect choice for you.

For hands-free operation, the phone features a headphone jack and loudspeaker. Talking using the headset will give you the freedom of doing other tasks and have a private conversation. On the other hand, the loudspeaker has full-duplex technology so that both parties can talk and hear at the same time.

Key Features

  • The phone has 6 dedicated LED indicators for 6 telephone lines and a message indicator so that you know what to do instantly.
  • The full-duplex loudspeaker plays a role in conference calling and hands-free conversation.
  • It has a headset jack with which you can have a conversation privately and talk on confidential information.
  • Its 10/100 Ethernet switch will let you connect your desktop and use a softphone for VoIP calls.
  • The fixed function keys are for one-click action on call hold, transfer, mute, loudspeaker, redial, intercom, etc.

Buy at Amazon

9. ShoreTel Shorephone IP 655

Among all ShoreTel phone system devices, anyone will love this model instantly for its big display and modern design. The phone has fewer buttons than other models because it has a touchscreen display. For this reason, you won’t need any context-sensitive buttons to select the menu options and set your preferred settings.

Sale
ShoreTel Shorephone IP 655
6 Reviews
ShoreTel Shorephone IP 655
  • 12 lines
  • Large color touch screen
  • Advanced microphone array technology

The ShoreTel IP655 phone is compatible with the ShoreTel conference phone system and can direct the calls to the conference room. If you are thinking about the fixed function keys for quick access to some features, this one has though there are no keys for that. On top of the numeric keypad, there is a touch-sensitive panel. From there, you can control the volume easily along with the mute, headset-enable, and redial options.

This phone is costly for a PBX phone system but you can consider it if the budget range is flexible. The advantage will be beyond your imagination as your office will have a premium look and you will not have to spend extra money while upgrading the existing phone system.

Key Features

  • The color backlit touchscreen comes with haptic feedback and a resolution of 640 x 480 pixels.
  • It has advanced microphone array technology and full-duplex speakerphones so that HD audio call quality is ensured.
  • This is a 12-line phone which will make sure that you can use it in your existing PBX phone system.
  • ShoreTel 665 has a built-in Gigabit Ethernet switch which will allow you to connect a desktop PC for using softphones.
  • Other features include visual voicemail and extended call history checking option which is important not to miss important calls or messages.

Buy at Amazon

10. ShoreTel ShorePhone IP 230 Phone System

If you have not heard about the NEC phone system yet, you should check them out. It is because you will find a lot of similarities between ShoreTel 230 phone and NEC phones. Keeping the pricing and features of both phones in mind will help you make a decision quickly.

ShoreTel ShorePhone IP 230 Phone
18 Reviews
ShoreTel ShorePhone IP 230 Phone
  • ShoreTel ShorePhone IP 230 Phone

The 230 and 230G are not that different except the Ethernet capability. The 230G has Gigabit Ethernet switch and 230 does not have that. But both are capable of connecting your PC to the network.

So, you will be able to make VoIP calls without having any problem and also enjoy the features of its PBX phone features. For example, you can add a maximum of 3 lines, take quick actions with the fixed function keys, and many more.

Key Features

  • With a resolution of 120 x 35 pixels, the display can support 24 characters per line and a total of 5 lines.
  • This is a 3-line phone which will make sure that your clients do not see your business line busy all the time.
  • You can control the volume instantly by its dedicated volume controller and it also has an LED indicator for waiting messages.
  • Its 10/100 Ethernet switch will let you connect your desktop and use a softphone for VoIP calls.
  • Shoretel 230 headset phone has a class 2 power over Ethernet feature which will ensure that you are never offline because of a power outage.

Buy at Amazon

Final Recommendation

That’s the end of the reviews on the phones that you can consider for your ShoreTel phone system. There are phones with a different price range so that anyone can choose one according to their budget. However, we like the ShoreTel Shorephone IP 655 because of its looks and features. This is the best phone on our list and we are sure that this will suit your office decoration perfectly.

Last update on 2020-01-21 / Affiliate links / Images from Amazon Product Advertising API

About the author

Reset Tips

Add Comment

Click here to post a comment